What forms of payment are accepted for renting a car?
Enterprise accepts the following forms of payment:
Credit Cards
Credit cards are accepted at airport and non-airport locations in the US, Puerto Rico and Canada.
- VISA®
- MasterCard®
- American Express®
- Discover Network® (For Canada, Discover® is only accepted at major Airport locations)
- JCP (Japan Credit Bureau)
Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient available credit to cover the estimated total amount for the rental and a deposit between $200-$850 depending on the rental location and class of vehicle rented.
Debit/Check Cards
Debit/check cards are any non-credit cards bearing the VISA®, Mastercard® or Discover® logo. Prepaid cards or any other non-credit cards without one of these logos are not accepted.
At airport locations, debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active-duty military personnel are exempt from address requirements. Other than the Renter’s spouse or domestic partner, no other additional drivers are allowed. If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Gift cards
Enterprise accepts pre-paid gift cards with a Visa®, Mastercard® or American Express® logo as a form of payment at the end of a rental. We do not accept gift cards at the beginning of the rental*. Payment is never required when making a reservation.
*Enterprise does not issue gift cards and will never ask you for credit card or other payment information over the phone. For more information, visit our pre-paid gift card alert page.
Cash
For security reasons, many Enterprise branches do not accept cash payments; however, some branches may accept cash or a money order at the end of the rental for final payment after the vehicle has been returned. Check with your rental location to see if the rental location accepts cash or money orders at the end of the rental. We apologize for any inconvenience.
Forms of Payment Policies
I will be renting at an airport location in the United States
At our airport locations, located within the United States and Puerto Rico, acceptable forms of payment include credit cards or debit cards. Please be advised that when using a debit card, special conditions may apply, so please read all the conditions below.
Credit Cards
A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
American Express®, Discover Network®, MasterCard®, and Visa® credit cards are accepted at our Airport Locations, located within the United States and Puerto Rico.
At the time of rental, the estimated total amount for the rental will be charged to the credit card provided by Renter. To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters without a ticketed return travel itinerary will be required to provide a deposit between $300 and $850 depending on the rental location and class of vehicle rented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
The signature on the back of the credit card used by Renter must match the name imprinted on the credit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the credit card presented by Renter must match the name reserved for the online transaction and identification presented.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed.
Debit/Check Cards
Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on Renter’s driver’s license must match their current home address. Active-duty military personnel are exempt from address requirements.
At the time of rental, the estimated total amount for the rental will be charged to the debit card provided by Renter. Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.
If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
The signature on the back of the debit card used by Renter must match the name imprinted on the debit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the debit card presented by Renter must match the name booked for the online transaction and identification presented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed. Due to bank processing times, this could be delayed. Typically, customers have their refund within 20 business days.
FORMS OF PAYMENT NOT ACCEPTED
Cash
Virtual Credit Cards:
Enterprise does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use.
Enterprise shall not assume responsibility or liability in connection with the use of online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions.
Enterprise shall have no obligation to honor transactions made with such cards.
I will be renting at a non-airport location in the United States
At our non-airport locations, located within the United States and Puerto Rico, acceptable forms of payment include credit cards or debit cards. Please be advised that when using a debit card, special conditions may apply, so please read all the conditions below.
Credit Cards
A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
American Express®, Discover Network®, MasterCard®, and Visa® credit cards are accepted at our non-airport Locations, located within the United States and Puerto Rico.
At the time of rental, the estimated total amount for the rental will be charged to the credit card provided by Renter. To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters will be required to provide a deposit between $200 and $850 depending on the rental location and class of vehicle rented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
The signature on the back of the credit card used by Renter must match the name imprinted on the credit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the credit card presented by Renter must match the name booked for the online transaction and identification presented.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed.
Debit/Check Cards
At the time of rental, the estimated total amount for the rental will be charged to the debit card provided by Renter. To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters will be required to provide a deposit between $200 and $850 depending on the rental location and class of vehicle rented.
Debit cards are accepted at time of rental under the following conditions for most non-airport locations:
- the name and address shown on the renter’s driver’s license must match their current home address;
- the address must be within 50 miles of the renting branch OR the renter’s driver’s license is from the same state where the rental branch is located;
- renters must present a utility bill with no past due balance or disconnect notice. Renters must also present one of the following items: cellular phone bill, paycheck or paystub, or original declaration page from an active auto insurance policy. Utility bill(s), cellular phone bill(s) and paycheck or paystub must be originals and dated within 30 days and, each must indicate the renter’s current home address.
- Active duty military personnel are exempt from address requirements.
If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.
Personal references - You may be asked to provide the name and phone number for two individuals who know who you are and where you live.
The signature on the back of the debit card used by Renter must match the name imprinted on the debit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the debit card presented by Renter must match the name booked for the online transaction and identification presented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed. Due to bank processing times, this could be delayed. Typically, customers have their refund within 20 business days.
I will be renting at an airport location in Canada
At our airport locations in Canada, acceptable forms of payment include credit cards or debit cards. Please be advised that when using a debit card, special conditions may apply, so please read all the conditions below.
Credit Cards
A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
American Express®, Discover Network®, MasterCard®, and Visa® credit cards are accepted at our Airport Locations, located within Canada.
At the time of rental, the estimated total amount for the rental will be charged to the credit card provided by Renter. To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters without a ticketed return travel itinerary will be required to provide a deposit between $400 and $850 depending on the rental location and class of vehicle rented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed.
The signature on the back of the credit card used by Renter must match the name imprinted on the credit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the credit card presented by Renter must match the name booked for the online transaction and identification presented.
Debit/Check Cards
Only US and International debit cards are accepted. Canadian debit cards are not accepted at the time of rental.
Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on Renter’s driver’s license must match their current home address. Active-duty military personnel are exempt from address requirements.
Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.
At the time of rental, the estimated total amount for the rental will be charged to the debit card provided by Renter. If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
The signature on the back of the debit card used by Renter must match the name imprinted on the debit card presented by Renter and the signature on the rental contract.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed. Due to bank processing times, this could be delayed. Typically, customers have their refund within 20 business days.
FORMS OF PAYMENT NOT ACCEPTED:
Cash
Virtual Credit Cards:
Enterprise does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use.
Enterprise shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions.
Enterprise shall have no obligation to honor transactions made with such cards.
I will be renting at a non-airport location in Canada
At our non-airport locations, located within Canada, acceptable forms of payment include credit cards or debit cards. Please be advised that when using a debit card, special conditions may apply, so please read all the conditions below.
Credit Cards
A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
American Express®, MasterCard®, and Visa® credit cards are accepted at our non-airport Locations, located within Canada.
At the time of rental, the estimated total amount for the rental will be charged to the credit card provided by Renter. To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters will be required to provide a deposit between $200 and $850 depending on the rental location and class of vehicle rented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
The signature on the back of the credit card used by Renter must match the name imprinted on the credit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the credit card presented by Renter must match the name booked for the online transaction and identification presented.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed.
Debit/Check Cards
At the time of rental, the estimated total amount for the rental will be charged to the debit card provided by Renter. To account for Renter potentially incurring additional amounts owed under the rental contract, at the time of rental, renters will be required to provide a deposit between $200 and $850 depending on the rental location and class of vehicle rented.
Debit cards are accepted at time of rental under the following conditions:
- the name and address shown on the renter’s driver’s license must match their current home address;
- the address must be within 50 KM of the renting branch OR the renter’s driver’s license is from the same province where the rental branch is located;
- renters must present two of the following items, each of which must indicate the renter’s current home address: a utility bill, cellular phone bill, paycheck or paystub, an original declaration page from an active auto insurance policy. Utility bill(s), cellular phone bill(s) and paycheck or paystub must be originals and dated within 30 days.
If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.
Personal references - You may be asked to provide the name and phone number for two individuals who know who you are and where you live.
The signature on the back of the debit card used by Renter must match the name imprinted on the debit card presented by Renter and the signature on the rental contract.
If Renter made the reservation for the rental online, the name printed on the debit card presented by Renter must match the name booked for the online transaction and identification presented.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned and the rental contract is closed.
If you are entitled to a refund, the location will release the funds once the vehicle has been returned and the rental contract is closed. Due to bank processing times, this could be delayed. Typically, customers have their refund within 20 business days.